JOB SUMMARY

Manages the Eccles Theater Fulfillment Program for the Naming Rights Sponsors, Corporate Sponsors, and Individual Member programs. Develops and maintains strong relationships with Sponsors and Members, presenting partners and ArtTix.

MINIMUM QUALIFICATIONS

Associate degree from an accredited college or university in Liberal Arts, Marketing, Communications, Business, or closely related field plus two (2) years of experience; OR a combination of related experience and education.

Preferred experience in special events, development and donor relations in a theater or large arts organization.

Supervisory experience in customer service or front of house role is preferred.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the

continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Manages and coordinates Donor and Sponsor Concierge Program and delivery of benefits to Legacy Donors, Corporate, Series and Box Seat Sponsors.
• Works as main liaison and primary point of contact for all donors and sponsors; actively works to establish new and/or maintain existing relationships with members, donors, other community organizations, and various government programs.
• Assists General Manager with plans and operates Individual and Corporate Membership program fulfillment in coordination with presenting partners/co-promoters.
• Researches, coordinates resolution of program issues; appropriately seeks approval for resolutions and/or initiatives.
• Maintains and tracks all records including Naming Rights Sponsorships, Corporate Sponsors, Individual Members and Corporate Members agreements and benefits, invoices and payments.
• Creates, generates, and distributes reports related to individual sponsors and/or member services.
• Recruits, hires, trains, and supervises Concierge Program Coordinator(s)
• Develops and maintains strong relationships with various groups and individuals as appropriate.
• Recommends delivery of benefits policies and procedures that affect Naming Rights Sponsorships, Corporate Sponsors, Individual Members and Corporate Members campaigns.
• Assists leadership team as requested in ongoing strategic planning, preparation of sponsorship reports, Naming Rights Sponsorships recognition, thank you letters, timelines, and reports.
• Prepares financial, statistical, or other reports and provides general administrative support.
• May perform other duties or lead projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:

• Customer service and/or Public Relations principles and techniques
• Event planning
• Donor cultivation and stewardship
• Communications skills and principles
• Project management
• Computer software and programs related to specific job duties
• Effective Training and performance management techniques

Skills and Abilities to:

• Establish and cultivate strong relationships and garner trust and respect with Sponsors, Members, Board Members, and Peers
• Communicate effectively, both verbally and in writing
• Manage stressful public situations tactfully and courteously
• Manage multiple tasks and deadlines simultaneously
• Work effectively both independently and as part of a team
• Work effectively with little oversight and direction
• Maintain confidentiality and exercise discretion with sensitive information
• Plan and manage projects from start to finish, including delegation when needed
• Demonstrate a high level of professionalism
• Interact effectively with other County, public, and private agencies

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work duties are typically performed in a general office setting.
Travels to locations throughout the County.
May be required to occasionally lift heavy items – up to 50 lbs.

IMPORTANT INFORMATION REGARDING THIS POSITION

Evening, weekends and holiday as appropriate.

At times, this position includes irregular hours to successfully manage clientele.

Individual in this role must be comfortable working independently.

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